Phoenixapp Privacy Policy

Phoenix Engineering (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Phoenixapp mobile application (“App”).

Information We Collect

We collect the following types of information:

a. Personal Information
  • Name
  • Mobile number
  • Email address
  • Location (State, District)
  • Profession (if optionally provided)

b. Device & Usage Data
  • Device type and operating system
  • App usage statistics
  • IP address
  • Time spent on app

c. Location Data (Optional)

With your permission, we may collect your precise location for location-based features and content customization.

How We Use Your Information

We use the information we collect to:

  • Verify your identity through OTP login
  • Provide access to building rules and laws relevant to your location
  • Offer personalized calculations and suggestions
  • Show relevant advertisements (including images, videos, and YouTube content)
  • Improve app performance and user experience
  • Communicate with you about updates, changes, or new features

 

Data Sharing and Third-Party Services

We do not sell your personal data. We may share your information with:

  • SMS and OTP service providers (e.g., MSG91) to verify your identity
  • Analytics tools (e.g., Firebase Analytics) for app performance tracking
  • Ad platforms (e.g., YouTube) to deliver dynamic ads
  • Government or legal authorities if required by law

Storage and Security

  • Your data is securely stored on our servers with encryption and access control.
  • Session data like “active user” tracking is temporarily stored in memory systems such as Redis and auto-expired.
  • We regularly update our infrastructure to prevent unauthorized access or breaches.

Cookies and Tracking

We do not use browser cookies, but we use similar tracking technologies in the app to understand how users interact with the features, only for internal analytics.

User Rights

You have the right to:

  • Access the personal data we store about you
  • Request correction or deletion of your data
  • Withdraw consent to data collection (may limit app features)

To request data changes or deletion, email us at:  support@phoenixapp.info

Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such a collection, we will delete the data immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified via the app or email if significant changes are made.

Contact Us

If you have any questions or concerns about this policy, contact us at:

📧 support@phoenixapp.info
📞 +91 96056 38878